This presentation is designed to share insights about how to resolve
conflict peacefully and productively. This is a topic that is of
interest and benefit to everyone. It is full of useful and practical
tips as well as anecdotes that support key points.
Since most meeting planners want to know what you are going to
talk about, it is best to describe the speech in terms of benefits. This copy is often used in promotional materials.
Benefits of this speech
Your group will walk away with 4 useful tips for dealing with
the most common types of conflict we all face at work and at home. They
will be able to identify their typical reaction to conflict and
will learn some tools for dealing with conflict more effectively.
Introductory story and example
Introduction to conflict
principles of conflict
identifies a conflict in their life
steps to managing conflict
the 4 steps
Illustrate learning by re-introducing the opening example
attention to issues identified by audience members
and review 4 steps