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    Resolving Conflict and Creating Positive Change


    To see a sample of the speech, click here.

    Program Summary

    This presentation is designed to share insights about how to resolve conflict peacefully and productively. This is a topic that is of interest and benefit to everyone. It is full of useful and practical tips as well as anecdotes that support key points.

    Since most meeting planners want to know what you are going to talk about, it is best to describe the speech in terms of benefits. This copy is often used in promotional materials.

    Benefits of this speech

    Your group will walk away with 4 useful tips for dealing with the most common types of conflict we all face at work and at home. They will be able to identify their typical reaction to conflict and will learn some tools for dealing with conflict more effectively.

    Speech Outline

    • Introductory story and example

    • Introduction to conflict

    • Foundational principles of conflict

    • Audience identifies a conflict in their life

    • 4 steps to managing conflict

    • Review the 4 steps

    • Illustrate learning by re-introducing the opening example

    • Re-direct attention to issues identified by audience members and review 4 steps

    • Closing

    To see a sample of the speech, click here.